In September 2019 I moved to Fort Myers from Nebraska and within a month I had an engine light on, and my “D” for drive light started flashing on my 2009 Honda CRV. I was wary of taking it to a dealer and found Superior Auto Care with honest reviews online. I made an appointment for October 26th and had the pleasure of meeting Miguel Gonzalez, the owner, who assured me the car was safe to drive, then cleared two of the three codes related to the diagnosis of the vehicle. Mr. Gonzalez reported that I needed a 2nd clutch transmission pressure valve replaced. Mr. Gonzalez and his wonderful staff installed this part on my next day off and added quarts of transmission fluid to the car ensuring the cars longevity I am sure. I have an appointment on the 23rd for new spark plugs as the car has 122000 miles on it.
While I was in the office, I witnessed Miguel loan a customer his personal truck, this customers service would take some time and Miguel did not want his customer to be inconvenienced. Another customer came in to offer to pay for hoses that Miguel had ordered for the customer’s car. The hoses were the right order, yet Miguel felt that they were not of a suitable quality to install on a customer’s car; Miguel declined to take this customer’s money and said “inferior parts are sometimes the cost of doing business, I won’t pass this cost on to you”.
Miguel and his staff did a professional, cost efficient, accurate repair on my car. He was kind and ethical with other customers in my presence. I am grateful that whatever the future brings I know exactly whom to trust my car to going forward. People like Miguel Gonzalez, and his professional staff, offer me the opportunity to write praise that is no more than truth, thank you all I appreciate you.
If you, gentle reader, would like to contact me I am Tom Heelan at email@example.com