As a member of the TECH-NET Professional program we agree to:
Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.
Offer customers a price estimate for work to be performed.
Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.
Make every effort to keep the customer informed about appointments and completion deadlines.
Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.
Provide and honor Advance Auto Parts manufacturer warranties.
Exercise reasonable care for the customer's property while it is being serviced.
Make every effort to fix the customer's vehicle right the "first time".
Maintain a system for fair settlement of customer's complaints.
Cooperate with established consumer complaint mediation activities.
Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.
Very nice place, Exceptional service and attention, very professional, for sure I will not use anyone else for my vehicle. 100% recommended, thanks for all the help.
Nancy Simpson, 05/16/2022
You guys do great work! Thanks for always being there to help!
Manny, Dan, Miguel, and the mechanics were all very knowledgeable and professional. They fixed our issue same day and for a great price. Very honest and upfront, made me feel comfortable with their repair procedures and did a phenomenal job.
Bob Pastula, 05/07/2022
Excellent work.
Laurent Chabeau, 05/05/2022
Very courteous people, fast and very affordable. Will recommend them to any body.